Reputation Management

Reputation Management Theater – Smoker’s World

https://youtu.be/dv8YppFTa4s Some reviews are simply so well written, that they deserve their own monologue performed by a Shakespearean actor. Yes, these are REAL reviews read word-for-word by trained Shakespearean actors in the Los Angeles studio of digital agency GoToMyApartment. In Episode 1 of Reputation Management Theater we hear a story of someone "am living in this complex" and they are…

Control Your Story: A New Kind of Marketing for 2016

In the not so distant past there was a mystical force that dictated what consumers consumed. That force created things called “fads” and seemed almost omniscient in its ability to communicate a specific message that opened wallets. This brought on the creation of huge brands and multi-national corporations with record sales larger than the GDP’s of most countries. That force…

Reputation Management for Multifamily: Turning a Negative Into A Positive

You’ve all had it happen - that dreaded moment when you sign into your apartment community’s Yelp or Facebook account only to see a notification that a seething review came in. Instead of panicking over how to respond to this review, just take a step back, regroup, and refocus your perspective on dealing with these negative reviews. A negative review,…